Help centre Settings General Enable availability notifications Availability notifications (also called “back-in-stock” notifications) allow customers to get an email when an unavailable product becomes purchasable again. This can reduce lost sales and keeps customers engaged. How to enable availability notifications In the sidebar of the administration, navigate to Settings → Product display and open the Availability tab. Select Yes under Enable availability emails for customers. Info To edit the notification email, go to Email-Notifications Products Product availability notification. For further information, refer to Set up email notifications. Select Save. You have enabled availability notifications. A sign-up form now appears on product pages when the item is unavailable. In some countries, you may need to update your privacy policy. You need to make sure that your privacy policy covers the collection and use of email addresses for availability notifications. Also always review the applicable legal requirements in the countries you are selling to or consult a legal advisor. What customers see If a product is unavailable, the “Add to basket” button is replaced with a “Notify me” option. Customers can enter their email address to receive an automatic message when the product is back in stock. Sign-up is immediate. Customers do not need to confirm their registration in a second step. A “Double-Opt-In” is not applied. When the product becomes available, the system sends an email to all signed-up customers. If multiple products are permanently discontinued, consider disabling availability notifications to prevent negative customer experiences. Was this article helpful?