Product portals and market places

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Note that there are articles dedicated to selling on eBay and selling on Amazon.

With your shop system, it is possible to distribute your products on product portals or marketplaces like Amazon.

What are product portals and marketplaces?

Product portals are internet platforms where products by different merchants are displayed. Often they are used by customers like search engines for products: As a visitor, you can search for a particular product and then you are able to see, which online shops offer this product – including the prices in these shops and links to them.

Market places are portals, where merchants can offer their products directly. The order process is taken care of by the marketplace. One example of this is Amazon Marketplace.

For you as a merchant, these portals are a very good opportunity to acquire new customers and benefit from the fact, that many of these portals have millions of visitors each month.

In order to sell via one of these portals, you have to do the following:

  • Activate the portal in your shop’s administration area
  • In most cases, you need to register as a merchant for the portal
  • Take care of the settings for this portal in the administration area
  • Export your products to the portal
Each product portal and marketplace provides you with extensive help on selling there. Visit the website of a portal to get more information.

How to activate a portal and take care of its settings

  1. In the sidebar of the administration, navigate to Marketing Product portals.
  2. In the table you can see all predefined portals, sorted by countries. In the column Active, you can select a portal you wish to activate.
  3. Select Save.
    The portal has been activated. Now you need to take care of its settings.
  4. Select the portal in the column Country / Portal.
  5. Follow the instructions at the top of the page. Depending on the portal you need to take care of several steps. For most portals, you need to register at the portal as a merchant.
  6. Take care of the other settings of this portal. Depending on the portal you have several options. For instance:
    Option Description
    Export all products Select if all products should be exported to this portal or if you want to select the products yourself. If you choose Yes, the Products tab is not available.  
    Export variations individually Determine for products with variations if only the main product or also its variations should be exported. This option is only available if you select Yes under Export all products.
    Delivery method Select which delivery method should be displayed to your visitors. For further information on delivery methods, refer to the article Set up delivery methods.
    Image Determine which product image should be displayed in the portal.
  7. Select Save.
  8. If you selected Yes under Export all products, select the button Export to export all products to the portal. If you selected No, continue with the following paragraph.

How do I select the products which should be available at the portal?

If you want to determine yourself, which products should be available at the portal, you have to select No under Export all products.

  1. In the sidebar of the administration, navigate to Marketing Product portals.
  2. In the table you can see all predefined portals. Select a product portal.
  3. Check if under Export all products the option No is selected. If not, select it, and save the changes. If this option is not available for this portal, continue with the next step.
  4. Open the Products tab.
  5. In the table you can see all products which are assigned to this portal at the moment. Select Assign products.
  6. In the left column of the table, select the products you want to assign to this portal.
  7. Select Apply.
  8. Select General.
  9. Select the button Export at the bottom of the page to export the products to the portal.
After important changes to the products (especially price changes), you need to export the products again to the portal.
Products can only be exported if they use the same tax model as the portal.

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