Add product safety information

Providing accurate and clear safety information for your products is important to earn the trust of your customers. Depending on your location, this may also be necessary to meet legal requirements.

Besides adding product safety information, you can also provide information about the manufacturer. Both pieces of information are displayed in expandable sections on the product pages in your shop. This article describes how to add safety information to your products. For further information regarding manufacturer information, refer to Add manufacturer information.

This is where the product safety information is displayed in your shop:

If your location is in the European Union (EU) or the European Economic Area (EEA) or you sell your products to the EU/EEA, it is required to include manufacturer and product safety information for most non-food products and for all sales channels.

The reason for this is the General Product Safety Regulation (GPSR). For further information, refer to the website of the European Commission and/or contact a legal advisor.

How to add product safety information

To display the information on your product pages, you can choose from various safety symbols and predefined safety statements in addition to providing further safety information via a text field.

An indication of what is required can be found, for example, on the product packaging or in safety documents provided with the product.

Caution

Note that the information presented in this article contains legal information but does not claim to be complete or correct. It cannot replace legal advice. If you are not sure what product safety information you need to add, contact a legal advisor.

This is how it's done:

1. In the sidebar of the administration, navigate to Products → View products.
   The table shows an overview of all products in your shop.
2. Select the number of the product you want to edit.
3. Move to the Additional product information section.
4. Under Product safety information, enter the necessary safety information:
   

   Option	Description
   Safety signs and symbols	Select Choose safety symbols and activate the checkboxes for the symbols you want to apply. You can select from the following safety symbols for your product: CE mark: This is a certification mark indicating that a product fulfils the health, safety, and environmental protection standards of the European Union (EU) for products sold in the European Economic Area (EEA). Age warning: This symbol is used to identify products that are not suitable for children under the age of 3 due to choking hazards, small parts or other safety concerns. Confirm your choice by selecting Apply.
   Safety statements	Select Choose safety statements and activate the checkboxes for the safety statements that apply to the product. You can choose from a variety of predefined safety statements. Confirm your choice by selecting Apply.
   Additional safety information	In addition to the safety signs/symbols and the safety statements, you can use this text field to enter any further necessary product safety information that has not yet been covered.

5. Select Save.

You have added the necessary information for the safe handling of the product. The product safety information will now be displayed on the respective product page in your shop.