Quick Start Guide

You are managing your shop in the administration area. There you can edit the content of your shop, add products, manage orders, and much more.

Number	Description
1	Select View your shop and your shop will open in a new browser window. This will allow you to immediately check any changes you have made.
2	What would you like to do next? You can use the main menu to switch between individual pages of the administration area.
3	The working area occupies the most space within the administration area. This is where the majority of the work for your shop is carried out. Depending on which page you have called up, you might find forms or charts that you can use to manage your shop.

Info

In the administration area, you may occasionally see this information symbol: 
Hover your cursor over this symbol at any point to view a short help text about the associated field.

Choosing your theme

The underlying design of your shop is based on a design template or “theme”. Each theme offers certain design elements– such as the fonts used or the way in which content is arranged.

In addition, each theme provides you with a number of styles to choose from. You can switch to a different theme at any time and thereby give your shop a new appearance. You can also customize your theme and for instance, change its colours. For further information, refer to Customise your theme.

The pages of your shop

Your shop is composed of a number of pages. These include:

Page	Description	Symbol
Home	On the home page, you provide an overview of your shop and of the products you are selling. The home page is what visitors see when they simply type in your domain. An example would be www.youronlineshop.com.
Category pages	Category pages are used for displaying products in a particular category. In a fashion shop, for example, possible categories might be “Jackets” and “Trousers”.
Content pages	On content pages, you can provide your visitors with further information. As an example, you can use an “About us” page to give more details about your company.
Legal pages	It may be obligatory to include legal pages to comply with the law. On them, you can supply your visitors with important information regarding issues such as data protection or their right of withdrawal. On pages of this type, only text can be edited. No other elements such as images or videos can be added. For further information on legal pages, refer to Learn more about legal pages.
Product pages	Your product pages are automatically created when you add a product. You can edit the texts and the pictures for products by selecting the product under Products → View products. You are not able to drag and drop content elements on those pages.

Different areas of your shop

Each page (with the exception of your shop's checkout) consists of three areas:

Number	Description
1	Header The header contains elements like the logo of your shop, the main menu and the search bar. It helps customers to find their way – or navigate – around your shop.
2	Content area Depending on the page concerned, the content area might contain for instance texts, images, videos and/or products.
3	Footer The footer contains links to the legal pages of your shop, such as the legal notice page or your terms and conditions. You can also add logos of delivery and payment options and links to your social network pages. For further information, refer to Pick a footer layout.

Editor

You use the Editor to manage your pages and your content. Open it by selecting Editor in the sidebar of the administration area.

In the Editor, you can make the following changes depending on the type of page:

• Add elements (such as text, images, or videos)
• Edit and format elements
• Move elements
• Delete elements

Product pages cannot be edited using the Editor. For further information, refer to Add and set up products.

The Editor consists of different areas:

Number	Description
1	Themes The basic design of your shop is based on a theme (also called a design template). Each theme comes with a variety of basic features - for example, the way content is arranged. For further information, refer to Use themes/design templates and Customise your theme.
2	Content elements Here you can find various elements that you can simply “drag and drop” into your shop to the right. If you would like to add an image to a particular page, you can simply drag that element to the required location on the page. In your shop to the right, you can see the locations where you can drop the element marked in blue. For further information, refer to Edit the content of a page.
3	Pages Here you can select which page of your shop you would like to edit and also adjust the general settings. You can also create new content pages. For further information, refer to the articles under Page setup.
4	Your shop In this section you can see the currently selected page of your shop. This is where you can modify any editable elements. Note that any changes will be immediately visible in your shop.
5	Language If your shop is available in different languages, you can select the language version you currently want to edit via this drop-down menu.
6	Customisations Here you can make further customisations to your shop, depending on the theme you have selected. For instance, you can adapt the colours of your shop, set your header and your footer, and more. For further information, refer to Customise your theme.

Categories

You can assign the products of your shop to categories – for instance „Jackets“ or „Backpacks“. Every product in your shop has to be assigned to at least one category. Categories that are set to visible are displayed as menu items in the main menu of your shop.

To manage the categories of your shop, select in your shop’s administration area in the main menu Products → Manage categories.

For further information about categories, refer to Manage categories.

Products

In the administration area in the main menu, select Products → View products. The table shows an overview of all products in your online shop. To edit one of the products, select its product number in the table.

For further information about products, refer to Add and set up products.

Payment methods

You can offer your customers various payment methods. They can be divided into two types:

• Usual payment methods like payment in advance, invoice, or direct debit where you handle the billing.
• Payment through a third-party provider, like PayPal, which handles the entire payment process on your behalf and then passes the money on to you. You have to register with the payment provider first before you can set up that payment method in your shop.

For further information about payment methods, refer to the articles under Payment.

Delivery methods

You can create different delivery methods in your shop. Delivery methods can be optionally linked to a logistics provider. You can also set the delivery method to be available only for certain products.

For further information about delivery methods, refer to Set up delivery methods.

Orders

After you have set up, launched, and publicized your shop, it won't be long before the first orders come in. The menu item Orders is the central place for processing orders. Under the View orders menu item, you will find all orders.

To view the details of an order, select the Order no.

Use the Status option to constantly keep track of an order's status. For further information, refer to Learn more about order statuses.

App Store

In the App Store, you can find a variety of apps that help you to boost your business. Note that the availability of apps depends on the shop package you booked with your provider.

The apps help you with these aspects of your online shop:

• Delivery
• Marketing & Sales
• Accounting & Reporting
• Content & Design
• Inventory Management
• Social Media
• Statistics
• Customer Service

To open the App Store, navigate to Apps in the sidebar of the administration area. Select one of the apps to get more information. To use one of the apps, select Install app.