Add and manage customer groups

You can group your customers in the administration area of your shop to get a better overview. Depending on your shop package, you may also be able to set customer-specific prices for your products based on the customer groups.

Your customers cannot see which customer group they belong to.

How to add a new customer group

1. In the sidebar of the administration, navigate to Customers → Customer groups.
2. Select + Add.
3. Enter the name of the customer group.
   Each customer group must have a unique name.
4. Confirm by selecting Add again.

You have added a new customer group. To add more customer groups, repeat the steps above. You can now assign customers to this customer group.

To add additional customer groups, repeat the above steps.

To rename a customer group, select the name of the customer group in the overview under Customers → Customer groups. Change the name in the text field and save your changes.

To delete a customer group, activate the checkbox in the overview under Customers → Customer groups, select , and confirm your choice by selecting Delete.

Note that deleting a customer group also deletes all customer-specific prices you may have set for this customer group.

How to assign customers to a customer group

You can either assign individual customers to a customer group via the customer settings or assign several customers via a batch action.

Note that each customer can only be assigned to one customer group. When you assign a customer to a customer group, the price settings for this customer group will apply to this customer.

Assign one customer to a customer group

1. In the sidebar of the administration, navigate to Customers → Customers.
   The table shows an overview of all your customers.
2. Select the respective customer number of the customer you want to add to a customer group.
   The customer settings open.
3. Select the desired customer group in the drop-down menu Customer group.
4. Select Save.

You have added the respective customer to a customer group. Depending on your shop package, you may now set customer-specific prices for the added customer.

Assign multiple customers to a customer group

1. In the sidebar of the administration, navigate to Customers → Customers.
   The table shows an overview of all your customers.
2. Activate the checkboxes next to the customers you want to add.
3. Select Customer group in the bar at the top.
   A new page showing the selected customers opens.
4. Select the desired customer group in the drop-down menu Customer group.
5. Select Assign.

You have added the customers to a customer group. Depending on your shop package, you may now set customer-specific prices for the added customers.